Remote employees may access company systems from home networks, public Wi-Fi at coffee shops, airports, and coworking spaces. They may use laptops and smartphones to access email, cloud applications, and third-party services that are outside the organization’s direct control.
This distributed working environment can expand an organization’s attack surface.
Personal devices, outdated software, unsecured Wi-Fi networks, weak passwords, compromised accounts, and poorly configured applications can give attackers opportunities to gain access to business systems and sensitive information.
The risk isn’t theoretical.
Verizon’s 2026 Data Breach Investigations Report (DBIR), which analyzes 2025 data, found that exploitation of vulnerabilities accounted for 31% of analyzed breaches, making it the leading access vector identified in the report.
Verizon also reported significant increases in third-party supply chain breaches and successful mobile social engineering attacks.
Businesses that support remote work arrangements need a security strategy that protects more than the corporate network. It must protect users, devices, connections, applications, and data wherever employees work.
| Quick Answer: How Do You Improve Remote Workforce Security?
The best ways to improve remote workforce security are to protect employee identities, devices, applications, networks, and data with multiple layers of security. Businesses should require multifactor authentication (MFA), use strong and unique passwords, consistently update operating systems and applications, secure company devices, establish clear Bring Your Own Device (BYOD) policies, protect remote connections, limit user access according to job requirements, and train employees to recognize phishing and social engineering attacks. Remote workforce security should also include regular monitoring, secure backups, data-protection controls, and a documented incident-response plan. Businesses with remote workforces can further strengthen security by adopting zero-trust principles, which require users and devices to be authenticated and authorized before accessing specific resources. |
What Are the Cybersecurity Risks Presented by Remote Work?
Remote and hybrid work arrangements, where employees divide their time between working from home and in the office, provide benefits for both the company and the employees.
A 2022 Gallup study found that remote employees experience better work-life balance, less burnout and fatigue, and higher productivity.
A 2024 Bureau of Labor Statistics (BLS) study found a positive relationship between increases in remote work and total factor productivity across 61 private-sector industries, along with slower growth in several categories of business costs.
However, the National Institute of Standards and Technology (NIST) believes that providing remote access to organizational resources from external resources and devices can introduce additional security risks.
Some of the most significant cybersecurity risks presented by remote work include:
1. Social Engineering Tactics
Social engineering is a broad term used to describe tactics and schemes that are intended to deceive people into giving up sensitive information.
Attackers may impersonate managers, IT personnel, customers, suppliers, or cloud-service providers. Remote workers can be targeted by phishing emails, text messages, fake websites, compromised third-party applications, and phone calls.
Social engineering is particularly effective in remote work environments because the remote worker often doesn’t have the opportunity to verify a suspicious request with a coworker in person.
Verizon’s 2026 DBIR found that successful mobile social engineering attacks increased by 40%. The preferred channels to launch their attacks were text messages and voice calls that targeted employees.
2. Compromised or Weak Credentials
Usernames and passwords remain an important target because a compromised account can provide an attacker with legitimate access to email, cloud applications, and other business resources.
Remote workers may access multiple services throughout the day, increasing the number of accounts and authentication points that need to be protected.
Weak passwords, stolen credentials, and the absence of multifactor authentication (MFA) can make these accounts easier to compromise.
3. Unsecured or Poorly Configured Devices
An employee’s remote work devices can effectively become a gateway to company resources. If the device is unpatched, infected with malware, improperly configured, or left without adequate security controls, an attacker may use it to access corporate information.
The risk can be greater with personally owned devices.
The NIST notes that an improperly secured telework client device can pose additional risks to the information accessed through it as well as to other organizational systems and networks.
4. Unsecured Networks and Wi-Fi
Remote employees don’t always connect from a corporate network.
They may work from home, hotels, coffee shops, airports, coworking spaces, or other locations using Wi-Fi or mobile networks.
Public Wi-Fi isn’t necessarily insecure because it’s public. The greater concern is that employees have less control over how the network is configured and who else may be connected to it.
Poorly secured home routers, outdated router firmware, weak Wi-Fi passwords, or inappropriate network configurations can also create additional risks.
5. Unauthorized Access to Company Systems
Remote work can make it more difficult to maintain strict boundaries around who can access company systems and what they can access.
Employees may connect from different devices and locations, while administrators may need to manage access across cloud applications, remote access services, and other systems.
A compromised employee account or device could therefore provide attackers with access to resources that the legitimate user is authorized to reach. Excessive permissions can increase the potential damage if an account is compromised.
6. Data Exposure and Loss
Remote employees may handle sensitive business information outside the controlled environment of a company office. Documents can be downloaded on laptops, shared through cloud applications, sent by email, or stored on personal devices.
Data can be exposed when employees accidentally send information to the wrong recipient, use inappropriate file-sharing permissions, lose a device, or store company information in unauthorized applications.
Employees may also inadvertently expose business information by entering sensitive data into unauthorized AI or other online applications.
The use of personal mobile devices presents particular challenges. An inadequately secured personal device can expose an organization or the employee to data loss or privacy compromises.
7. Third-Party and Cloud-Service Risks
Remote work increases third-party cybersecurity risk because businesses increasingly depend on cloud storage, collaboration platforms, SaaS applications, and other external services.
Employees may use cloud storage, collaboration platforms, video-conferencing software, customer relationship management systems, payroll services, SaaS applications, and other online tools.
These services extend the organization’s technology environment beyond the systems managed directly by its IT department.
A vulnerability, compromised account, misconfiguration, or security incident involving a third-party provider can therefore create risks for the organization and its data.
Verizon’s 2026 DBIR reported that third-party supply-chain involvement in breaches increased by 60% and was present in 48% of breaches analyzed in the report.
8. Malware and Ransomware
Remote employees can also encounter malware through phishing messages, malicious websites, compromised applications, infected files, or vulnerable software.
Once malware reaches a remote device, it may steal information, capture credentials, provide unauthorized access, or spread to other systems.
Verizon’s 2026 DBIR found that ransomware was involved in 48% of the reported breaches.
The NIST recommends securing all components of telework and remote-access solutions, including the devices used to connect to organizational resources.
💡Key Takeaway: The goal of remote workforce security is to preserve its flexibility and business benefits while protecting users, devices, connections, applications, and company data wherever employees work.
7 Ways to Improve Remote Workforce Security
The cybersecurity risks presented by a remote workforce are interconnected.
A phishing message can steal an employee’s credentials, which can be used to access a cloud application.
If the account has excessive permissions, the attacker may gain access to sensitive information, while a compromised device or third-party service can provide another route into the organization’s environment.
No single technology or security measure can eliminate every remote-work risk. Effective remote workforce security requires multiple layers of protection that work together.
The following measures can help businesses build a stronger security framework to support remote and hybrid work arrangements.
1. Enable MFA
Passwords alone aren’t sufficient for protecting important accounts.
If an attacker obtains an employee’s password, they’ll have direct access to a company’s emails, cloud applications, data, or remote-access systems.
By enabling MFA, you create another authentication requirement and make a stolen password less useful.
Common MFA methods include authenticator apps, security keys, biometrics, and one-time codes. However, not all MFA methods provide the same level of protection.
The Cybersecurity and Infrastructure Security Agency (CISA) recommends using phishing-resistant MFA where available, particularly for administrator, email, cloud, and remote-access accounts. MFAs can feel tedious for users, but they are an effective fail-safe in case passwords get stolen.
2. Enforce Strong Password Practices
Even with the assurance of MFA, you still need to use strong, unique passwords.
Here are our tips on how to create strong passwords for your business:
- Use long passwords or passphrases: Length is one of the most important factors in password strength. A passphrase made up of several unrelated words can be easier to remember while still being difficult to guess.
- Use a different password for every account: If one password is compromised, attackers may try it on email, cloud applications, banking services, and other accounts.
- Avoid predictable information: Do not use names, birthdays, company names, phone numbers, addresses, or other information that could be discovered through social media or public sources.
- Don’t use common passwords or simple patterns: Passwords such as “password123” or “welcome123” are easily guessed or cracked.
- Use a password manager: A reputable password manager can generate and securely store unique, complex passwords, reducing the temptation to reuse passwords.
- Don’t share passwords: Employees shouldn’t send passwords through emails, messaging apps, or other insecure channels. Each employee should have their own account.
- Change a password IMMEDIATELY when it has been compromised: Organizations shouldn’t necessarily require employees to change passwords arbitrarily. Instead, change passwords when there’s evidence of compromise or when authentication systems require it.
Passwords play a crucial role as the primary layer of online security. Using a password manager, passkeys, or biometric technology means you don’t have to memorize your passwords. They also make it harder for cybercriminals to steal your login credentials.
3. Keep Remote Devices Updated
An employee’s laptop is effectively an extension of the company’s tech environment.
If it contains an unpatched operating system, browser, application, or security component, attackers may exploit the vulnerability to gain access and steal confidential information.
Businesses should implement centralized policies requiring employees to promptly update the operating systems, browsers, and software on their remote devices that connect to the company’s networks.
Automatic updates should generally be enabled where practical. For company-managed devices, IT teams should utilize tools that track patch statuses and identify devices lacking critical security updates.
Security updates should be installed promptly, particularly when they address vulnerabilities that are being actively exploited.
Devices that cannot be updated or no longer receive security support should be replaced or prevented from accessing sensitive company resources.
4. Secure and Manage Remote Devices
Remote employees may use company-owned laptops, smartphones, or company devices to access business systems.
Regardless of who owns the device, businesses need clear security requirements for any equipment that connects to company resources.
For company-owned devices, enforce security controls such as:
- Full-disk encryption to protect information if a device is lost or stolen.
- Endpoint detection and response (EDR) and anti-malware protection to identify and respond to suspicious activity.
- Automatic screen locking to prevent unauthorized access when devices are unattended.
- Centralized device management to enforce security settings, monitor device status, and manage devices remotely.
- Remote-wipe capabilities to remove company data from lost or stolen devices when appropriate.
- Restrictions on unauthorized software to reduce the risk of unapproved applications introducing vulnerabilities or exposing company information.
Businesses should also establish a clear procedure for lost and stolen devices. Employees should know who to contact, how quickly an incident must be reported, and what steps the company will take to protect its data and revoke access.
A Bring Your Own Device (BYOD) policy can reduce equipment costs and give employees greater flexibility, but it creates additional security and privacy considerations.
A personal laptop or smartphone may be shared with family members, contain personal information, or run applications the company hasn’t reviewed.
A BYOD policy should define the following:
- Which devices and operating systems are permitted.
- What security requirements personal devices must meet.
- Which company applications and resources can be accessed.
- Whether mobile-device management or other security software is required.
- Whether company data can be stored locally.
- What information the company can access or manage on a personal device.
- How company accounts and data will be removed when employment ends.
BYOD should be viewed as a business security policy, not simply an agreement that allows employees to use their personal laptops and smartphones.
5. Train Employees to Recognize and Report Security Threats
Remote employees should receive regular cybersecurity training since they are often the first to encounter potential threats.
Cybersecurity training should cover the following areas:
- Phishing and social engineering: How to recognize suspicious emails, text messages, phone calls, websites, and requests for sensitive information.
- Passwords and MFA: Why you need strong passwords, how to use password managers and MFA properly.
- Device security: Why employees should keep operating systems, applications, browsers, and security software updated.
- Safe use of networks: How to work safely when using home and public Wi-Fi, and other external connections.
- Unauthorized software and AI tools: Why employees shouldn’t use unapproved applications or enter sensitive company information into unauthorized online and AI services.
- Incident reporting: What employees should do if they click a suspicious link, lose a device, believe an account has been compromised, or accidentally disclose sensitive information.
Regular reminders, updated guidance, and realistic phishing and social engineering exercises can help employees recognize threats and respond appropriately.
6. Secure Remote Connections
A secure device can still be exposed if an employee uses an insecure method to connect to company systems.
For example, a Virtual Private Network (VPN) can be useful for employees who need to access company systems from a remote location. It can encrypt communications between the remote device and the VPN endpoint, helping protect data as it travels across an untrusted network.
However, a VPN doesn’t automatically secure the employee’s device. If compromised, the company’s accounts and resources become vulnerable to attack.
CISA warns that legitimate remote-access software can be abused by threat actors. Businesses should know which remote-access tools are authorized, how they’re configured, restrict unnecessary services, and monitor their use for suspicious activity.
Businesses should maintain a list of remote-access tools employees are authorized to use. Otherwise, they may independently install different remote-access applications to access systems or collaborate with co-employees.
It’s also important to avoid granting broader network access than what an employee actually needs to do their work.
Remember: each additional remote access tool expands your company’s attack surface and opens a potential path for cybercriminals to infiltrate its systems.
7. Implement a Zero-Trust and Least-Privilege Approach
A zero-trust approach assumes that no user or device should receive implicit trust based solely on network location or device ownership.
NIST’s Zero-Trust Architecture recommends authenticating and authorizing users and devices before granting access to specific resources rather than relying on network location.
With zero-trust, decisions for accessing systems take the following factors into account:
- The user’s identity.
- The security status of the device.
- The application being accessed.
- The specific resource being requested.
- The sensitivity of the information.
- The circumstances and risk associated with the access request.
Zero-trust aligns closely with the principle of least privilege, which states that employees should only have access to information necessary for their jobs. For example, a marketing employee has no reason for having access to the company’s accounting database.
Access should be immediately removed or reduced when an employee changes roles, no longer needs a particular resource, or leaves the organization.
Bonus: Remote Workforce Security Checklist
Remote workforce security requires ongoing attention.
Once the basic security controls are in place, businesses should periodically review whether they are still working as intended.
Use the checklist below to identify potential gaps:
- Backups: Are important business files backed up regularly?
- Monitoring: Are suspicious activities such as unusual logins and large data transfers regularly monitored?
- Access controls: Are former employees’ accounts disabled and permissions revoked?
- Third-party services: Are cloud providers, SaaS applications, and other vendors reviewed for security risks?
- Device security: Are remote devices updating software and maintaining required security controls?
- Remote access: Are VPNs and other remote-access systems properly updated, secured, and monitored?
- Employee training: Are employees receiving regular training on phishing, social engineering, passwords, and other relevant threats?
- Incident response: Do employees know how and where to report a lost device, compromised account, or security incident?
- Regular reviews: Does your company regularly review and update its remote work security policies and controls?
Regular reviews help businesses identify weaknesses, verify the effectiveness of security controls, and address gaps before they become larger problems.
Conclusion
Effective security for a remote workforce begins with practical measures, including strong authentication, secure and updated devices, clear BYOD policies, secure remote connections, least-privilege access, employee training, data protection, and reliable backups, monitoring, and incident response.
Most importantly, remote workforce security should be treated as an ongoing business process, with security controls regularly reviewed and updated as employees, technology, and threats change.
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Frequently Asked Questions (FAQs)
1. What is remote workforce security?
Remote workforce security is the collection of technologies, policies, and processes used to protect company systems and information when employees work outside traditional offices.
2. Is working remotely less secure than working in an office?
Remote work can introduce additional risks because employees may use home or public Wi-Fi, personal devices, and remote-access technologies that the business has no control over.
Establish clear-cut rules for remote work such as authorizing the applications and platforms to be used, requiring personal devices and software to be regularly updated, establishing roles and permissions, enabling MFA whenever appropriate, and installing anti-virus and anti-malware programs.
These measures can significantly reduce common risks associated with remote work.
3. Should remote employees use a VPN?
A VPN can protect communications between the remote device and the VPN endpoint. However, it won’t protect the remote device from being compromised. You can secure the VPN by enabling MFA, ensuring prompt updates, monitoring user activities, and establishing user restrictions.
