We know that you are worried that your website will break when you need it most.
Our top of the line Extreme WordPress Care Plans give you peace of mind and confidence that your website will be there for potential customers.
How We Protect Your Site
WordPress, Theme, and Plugin Updates to Keep Your Site Secure
Issue Resolution (Part Of Support Time)
Your Website Is Protected by Experts Giving You Peace of Mind
What Happens If My Site Doesn’t Get Maintenance?
Like any computer, websites require updates and regular maintenance in order to work properly. You could be losing out on sales if your website isn’t properly maintained.
- Site Could Get Hacked
- Search Engine Penalties
- Slow To Load
- Won’t Load At All
- Security Issues
- Lost Sales
- Insecure Website
- Website Crashing
How It Works
1
Choose Your Plan
Select a plan that will meet your needs. If you have any questions, please reach out
1
Choose Your Plan
Select a plan that will meet your needs. If you have any questions, please reach out
2
Provide Us Information
We need your username and password to be able to get into the backend of the site
2
Provide Us Information
We need your username and password to be able to get into the backend of the site
3
We Secure Your Website
We will do the hard work for you by performing our audit and getting your website secure
3
We Secure Your Website
We will do the hard work for you by performing our audit and getting your website secure
$99
billed monthly
WordPress Core & Plugin Upgrades
Daily Website Backups in the Cloud
Basic Email Support
Database Optimization and Spam Cleanup
Detailed Monthly Maintenance Report
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Most Popular
$149
billed monthly
WordPress Core & Plugin Upgrades
Daily Website Backups in the Cloud
Priority Email Support
Database Optimization and Spam Cleanup
Detailed Monthly Maintenance Report
Uptime & Security Monitoring
Performance Scans & Optimization
WooCommerce Updates
Access to WP Training Videos
30 Minutes Monthly Support Time
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$219
billed monthly
WordPress Core & Plugin Upgrades
2x Daily Website Backups in the Cloud
Priority Email Support
Database Optimization and Spam Cleanup
Detailed Monthly Maintenance Report
Uptime & Security Monitoring
Performance Scans & Optimization
WooCommerce Updates
Access to WP Training Videos
60 Minutes Monthly Support Time
Scan and Fix Broken Links
Comment Moderation
Premium Security Plugin
Google Analytics Reporting
Keyword Reporting
Mixed SSL Content Resolution
Not Sure Which Plan Works For You?
What Our Clients Say
No long term contract. Cancel anytime.
For the full agreement on our Extreme WordPress Care Plans, please visit the Terms & Conditions page.
Need to manage your Extreme WordPress Care Plan account?
Frequently Asked Questions
Can I save time or roll over my support time to the next month?
Unfortunately, you lose the unused time at the end of each month.
What is covered in my monthly support time each month?
This time is designed for changing text, pictures, products, and other small designs per your request. Please note that any requests for new functionality will usually go over the monthly allotted time and incur additional costs.
What if I need more time than is on my monthly maintenance?
After receiving a request from you, we typically work on tasks until they are completed. If a task requires more time than what is allotted on the care plan, we will send an invoice for the total time, minus the credit of time per the care plan you are on. If a larger task is requested, we will typically reach back out to further define the scope of the project and provide an estimate of time to complete the task.
When does my month start & end?
Each plan is based on a 30-day period. The month will start when payment is submitted and will end 30 days after payment. A client may start their Extreme WordPress Care Plan on any day during the month. MWD will track services rendered during each 30-day time frame.
What is the sign up fee for?
The sign up fee covers a basic website evaluation we will perform prior to starting your care plan. This is determine how the website was built, make a full backup of the site, discover issues that need fixing, and make suggestions for how to improve your website. We will give you a report that includes a list of pages & posts, users at each security level, list of plugins & themes, the current speed of your website, possible security issues like malware, broken links, Google’s mobile friendly test, and your domain authority. We will also give an estimate to fix any outstanding issues at that time per our Terms of Service.
Can I cancel anytime?
Yes, you may cancel anytime by emailing [email protected] with your cancellation request or by logging into your account and cancelling your plan. We love working with our clients and hate to see you go. If anything has been less than satisfactory, please do not hesitate to let us know and we will work hard to fix the problem.
What if Mountaintop Web Design didn’t build my website?
Not a problem for us! We have had many clients who were looking for a long-term relationship with a web developer to manage their website(s). We are more than happy to work with you on your WordPress website. The initial sign up fee covers the website evaluation we will perform on your website. See the FAQ for “What is the sign up fee for?”.
What do we need to start?
In order to start the service, we will need administrator access to your WordPress website. In most situations, we will need access to your hosting account as well. This will help us troubleshoot issues that may arise without your intervention. We will work with you to get the information that we need to serve you best.
What if the plans won’t meet my needs?
If our current plans don’t meet your needs, please contact us and we will build a custom plan just for you!
What about all the legal stuff?
All of our detailed Terms of Service can be found on our page dedicated to the fun legal stuff. Please visit the page by clicking here.
Do You Need Help Choosing The Right Plan?
Our team is happy to help guide you to the one that best meets your needs
FUTURE FOR MWD ONLY
- Access to Experts
- Peace of mind
- Website being secure
Free Download: 5 Mistakes Your Website Is Making
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